Return Policy

PortableBaptistry.com strives to offer only the best in quality, service and support. Our goal is to provide our customers with the best possible customer experience.

30 Day Return Policy
Purchases may be returned within 30 days from being received by consignee, for a full refund, minus all freight charges for delivery (to and from), and minus any damage to the item.
If damage occurred prior to being received by consignee, it will have to have been noted at time of delivery and reported to PortableBaptistry.com at that time for a damage claim to be successfully filed.

Restocking Fee
After 30 days from date of receipt, purchases may be returned within the next 60 days (90 days from being received by consignee) for a full refund upon the item's return, minus a mandatory 20% restocking fee, minus all freight charges for delivery (to and from), and minus any missing components and or damaged items.

After 90 days
After 90 days from date of receipt all sales are final, non-returnable and non-refundable.

Directions for Returning Purchases
To inquire about the return of specific merchandise contact:
PortableBaptistry.com at 425-348-3333 or 800-931-2226.
Before shipping any Portable Baptistry component(s) for return, you must obtain a Return Merchandise Authorization number (RMA#) from PortableBaptistry.com. Write the RMA# on the outside of the shipping package, clearly legible with the shipping label. We recommend shipping your Portable Baptistry component(s) insured for the full replacement purchase price.
Please send Portable Baptistry component(s) for return or repair to:
                                        PortableBaptistry.com
                                        12314 Beverly Park Rd., Suite 119
                                        Lynnwood, WA 98087
                                        ph 425-348-3333