Customer Service

  Quick Contact Information:
                    • To order by phone call 425-348-3333 or toll free 800-931-2226
                    • For general Customer Service call 425-348-3333 or 800-931-2226 or Email Customer Service
                    • To track or check status of your existing order please call 425-348-3333 or 800-931-2226 or Email the Shipping Department.
                      All emails are responded to within 24 to 48 hours.

  Terms of Purchase:
                    All orders are shipped prepaid. Methods of payment include:
                                        • Credit Cards - Visa, MasterCard, and American Express
                                        • Check or Money Order - allow 5 additional business days for processing
                                        • Bank Wire Transfer - Next to using a Credit Card, this provides the fastest Order turnaround.

                    See Shipping Info for more details on Order turnaround and shipping options.

   Click on the category Titles below for complete info on each topic.

Contact Us Product Support My Account Shipping Info
Do you have a question that hasn't been answered?
Contact us for additional help or just to say hello.
Do you need a replacement copy of your Product User Guide?
For this and other Product specific needs, visit here first.
Use this area of the site to check order status, view your past orders and update your email address and/or password. Get answers quick for your questions about order turnaround, shipping charges and delivery information.

Site Policy Privacy Policy Returns Warranty
Visit here for information regarding the Terms and Conditions of using this website. Customer privacy is important to us. Click here for details. Find out how you may return purchases and get timely assistance. We promise to stand behind our products and value your confidence in that promise.
For Warranty information and assistance visit here.